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Volume 2002
Number 5

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NCB Helps Candidates With Special Requests
Sometimes, candidates taking the NCE need special help, such as a translator, or assistance relating to a disability.

The NCBTMB provides assistance to those candidates who need special accommodations to take the NCE, but these requests must be submitted in writing with the completed application. Special requests may include a reader, a professional translator, additional time beyond the three-hour testing timeframe to complete the test, or a private testing room. All special requests must be approved by the NCBTMB and candidates who are granted these requests will be responsible for the costs of the request(s). All special requests must be submitted with the candidate’s application.
   The candidate must select these special requests on their application form under the section, “Special Requests for Examination Options.” Candidates who do not submit requests for special accommodations with their application will have to re-submit their application with the proper documentation, thus delaying the process of their application.

For Special ESL Accommodations:
For candidates whose primary language is not English, and who need special assistance with language translation to successfully complete the NCETMB, they may specially request a professional translator. Such special requests must be submitted in English with the application. Chauncey, the official testing vendor for the NCE, will select the translator for the candidate and the candidate will be responsible for the costs of the professional services rendered by the translator. In addition, testing proctors will closely inspect all translation dictionaries at the start of the examination.

For Candidates with a Documented Disability:
Candidates applying to take the NCETMB who have a disability may submit special requests with their application. The disability must be diagnosed and documented by a professional such as a medical doctor, psychologist or psychiatrist, school counselor, or other health care professional. The disability must be stated in writing, and the disability must be diagnosed within the past five years.

Readers and translators will be selected by Chauncey, the testing vendor, at the candidate’s expense.
   For more information about these special requests, see the NCBTMB Candidate Handbook, or visit the website at www.ncbtmb.com/obtaining_certification.htm

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From the Chair
Whitney Lowe, NCTMB
Fall generally signals a time for change and that is certainly true this fall for those of us working with the NCBTMB. We are in the middle of three new job analysis surveys, which will help to validate the content outlines in the two new credential programs (as featured in the last issue of the NCB Infoline), as well as the current credential in massage therapy and bodywork. A new entry-level credential for massage therapy will begin sometime in 2003. In addition, the new advanced credential in massage will open up a number of new opportunities for practitioners to designate a more specific area of competency.
    Of particular interest to approved providers and school programs will be the new recertification program. Traditionally the way most practitioners maintained their National Certification status was through attendance at continuing education workshops that granted credit for hours of attendance. There are an increasing number of approved providers for these education experiences, but there is often great difficulty for many Nationally Certified Practitioners to get to these courses because of financial or geographic restrictions.
    The NCBTMB has been aware of this challenge, and for some time has been in the process of addressing this issue through the development of the new recertification program. Educational experiences are an important part of the recertification program. Now those experiences will be easier to achieve than ever before. The new recertification program has multiple options for Nationally Certified Practitioners. In addition to the traditional methods of classroom courses, there will now be credit available for various distance learning programs, internships, professional presentations, research, college courses or degrees, as well as a detailed option involving a comprehensive self-directed learning program.
Input from practitioners, educators, administrators, and others has been an invaluable part of the process of determining what kinds of learning activities would be beneficial. It will be important that we hear back from all stakeholders once this program is fully operational next year. Feedback on innovative programs like this is crucial for continual improvement and growth.
    Thus far, we've appreciated the suggestions and ideas from people across the spectrum of our field on these program changes. We look forward to hearing more from you as these, as well as other changes, are implemented.

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Stay Current!
Candidates: You can now submit your address changes quickly and easily from the NCB’s web site, www.ncbtmb.com. Please notify the NCB office when your address and other contact information changes. Don't forget to update your phone, fax, email, and web site information. Submit changes to the NCB office at 703-610-0238 or by email at www.ncbtmb.com.

Educators: Please remind your graduates who have applied to take the NCETMB to keep their contact information current with the NCB office. The NCBTMB receives many candidate eligibility letters returned from the post office marked “undeliverable” or “moved - no forwarding information available.” It is important for the candidate to keep us informed so they do not miss their eligibility window to test.

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NCB Makes Score Transferring Easy!
Candidates who have completed the NCE may now download the “Official Score Report Request Form”from the NCB web site, www.ncbtmb.com, under the option, “Shortcut to Important Forms.”
    The “Official Score Report Request Form” is now available on the web site and allows candidates to request one or more official copies of their score report to be forwarded directly to a state credentialing or licensing agency.
Performance on the NCE is held in confidence and may only be released with written permission by the certificant. To ensure this confidentiality, the “Official Score Report Request Form” serves as written authorization by the certificant to release this information.

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Order Online!
Candidates can now order multiple copies of the NCB Candidate Handbook and the NCB Study Guide online.
Softrac, an ordering fulfillment company, processes all orders of 20 or more of either publication. Candidates can access this ordering function on the NCB web site, www.ncbtmb.com, by selecting the Study Guide link. Candidates can also order multiple copies of either publication by calling Softrac directly at their toll-free number, 1-888-802-6600. Payment can be made online with a credit card (Visa or MasterCard only), or by mail with a check or money order. Softrac promises an estimated arrival time for orders to be delivered seven to 10 days from the date of the order.
    Copies of the NCB Recertification Handbook, or the Portfolio Review Handbook, can be ordered by contacting the NCB office directly at 703-610-9015, or by accessing the NCB web site at www. ncbtmb.com/keeping_certification.htm. and www.ncbtmb.com/handbook/2002/
portfolioreview_handbook.htm

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What Happens To My Application Once It Is Submitted?

By Mail: 2 Weeks
The application first arrives at the bank's lockbox and NCBTMB's accounting department. Staff then receives applications in batches from the accounting department. Staff reviews each application, verifying transcripts and diplomas. Eligibility is determined and applicant information is entered into the database. Eligible applicants will receive an authorization to test letter containing the testing window and testing reservation information.

Online: 1 Week
The application is filled out online; payment by credit card is entered and processed. The applicant should then mail an official school transcript and notarized photocopy of his/her diploma or certificate of completion to finish the application process. Eligibility is determined and eligible applicants will receive an authorization to test letter containing the testing window and testing reservation information.

How to Submit a Complete Application
Candidates who submit a complete application have more success at becoming eligible to take the NCETMB. They also experience a more efficient, timely application process.

To submit a completed application, please follow these guidelines.

  • Complete the application form neatly, and in English.
  • Include payment by credit card, money order, personal check or certified check.
  • Include a notarized copy of certificate or diploma.
  • Include official school transcripts. Schools concerned with a transcript security system may issue a student’s transcript in a sealed envelope.

Official school transcripts must include the following information:
1. School name, address and phone number
2. Official school seal or logo
3. Start and ending/graduation dates
4. Authorized and dated signature of administrator/director
5. Course title, hours and grade

*If you require special accommodations, be sure to include all documentation supporting special needs. See page 8 of the NCB Candidate Handbook for instructions on how to request accommodations. You will need to submit this documentation with your application.

*Send completed applications to:
NCBTMB, Attention: Eligibility Department
c/o First Union Bank
P. O. Box 85080
Richmond, VA 23285

Sending your application by express mail, Federal Express, or other overnight carriers to the NCB office street address will not speed the application process. All applications must first be processed by the bank at the P.O. Box address listed above. Therefore, sending applications to the office only slows down your application process, as your fee needs to be processed by the bank first.
    Your application will begin to be processed once it has cleared the P.O. Box address. From there, it will take two weeks to determine your application’s eligibility status. After that two week time period, you will receive either
• A letter of application acceptance, or
• A letter of application denial.

What Happens to My Application Once It is Received by the NCBTMB Office?
The application first arrives at the bank's P.O. Box address and the NCBTMB's accounting department. NCB staff members receive applications in batches from the accounting department.

• NCB staff members review each application and verify all supporting documentation.

• A candidate's eligibility to take the examination is determined and applicant information is entered in the database.

Eligible Candidates:

• Eligible applicants will receive an authorization to test letter containing the testing window and testing reservation information.

• Candidates will have three months to reserve the test site, date, and time, and confirm their examination date with the testing vendor. If possible, reservations should be made upon receipt of this letter.

Denied Candidates:
Denied applicants will receive a letter of denial. The letter will state the items missing from the application or the reason the application was denied. If you receive a letter of denial, the process may be delayed beyond 2 weeks. You will have 90 days to submit the missing materials.

To Minimize the Chance of Your Application Being Delayed:

  • Send the application, documentation and payment directly to the lockbox address listed in the NCB Candidate Handbook.
  • Enclose the original, official school transcript. (photocopies will not be accepted)
  • Enclose the notarized copy of your certificate or diploma.
  • Complete and sign the application form.
  • Make sure you use the current Handbook, dated July 2002.

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NCBTMB
8201 Greensboro Drive, Suite 300
McLean, VA 22102
703-610-9015 703-610-9005
1-800-296-0664 (totally automated line)
e-mail: info@ncbtmb.com


Contents

From the Chair

Stay Current!

NCB Makes Score Transferring Easy!

Order Online!

What Happens To My Application Once It Is Submitted?

How to Submit a Complete Application

What Happens to My Application Once It is Received by the NCBTMB Office?


Board of
Directors

Whitney Lowe, NCTMB, Chair
Bend, OR, 2003

Garnet Adair, NCTMB, Chair-Elect
Tucson, AZ, 2004

William Stoehs, Public Member, Treasurer
Miramar, FL, 2003

Tree Bright, NCTMB
Winston-Salem, NC, 2004

Elaine Calenda, NCTMB
Longmont, CO, 2004

Judy Dean, M.Ed., R.N., BC, NCTMB
LaPorte, IN, 2005

Leena Guptha, D.O., Ph.D., NCTMB
Lake Bluff, IL, 2003

Pam Laubscher, D.O., Public Member
Oro Valley, AZ, 2003

Elizabeth McIntyre, R.N., MAS, NCTMB
Lancaster, PA, 2005

Susan Scoboria, NCTMB, Immediate Past Chair
Westport, CT


NCB InfoLine

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703-610-9015
Fax: 703-610-9005
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Copyright ©2002


Edited by: Paula Miller
Designer: Daniel Tedla
Please direct inquires to Ashleigh Millner, Manager of Administration,
703-610-0236, the above address, or e-mail: amillner@ncbtmb.com

 

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